At V1 Handyman , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application and services.
1. Information We Collect
We may collect the following information:
- Name, phone number, and email address
- Service address and booking details
- App usage and diagnostic data
2. Information We Do NOT Collect
- Credit or debit card details
- Bank account information
- Payment authentication data
Note: All payment-related data is handled directly and securely by Stripe. We do not store or process your payment information on our servers.
3. Use of Information
User data is used to:
- Facilitate service bookings
- Assign appropriate service providers
- Provide customer support
- Improve app performance and reliability
4. Data Sharing
- Limited information is shared with assigned handymen strictly for service fulfilment
- Payment data is handled exclusively by Stripe
5. Data Security
We implement appropriate technical and organisational measures to protect user data against unauthorised access, loss, misuse, or alteration.
6. User Rights
Users may request access, correction, or deletion of their personal data by contacting our support team.
📧 Support Details
Email: v1technologiesuk@gmail.com